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Delivery Information

INTERNATIONAL SHIPPING (WORLDWIDE):

We Ship Worldwide!

Free Shipping for orders above € 150.00

1.  BANK TRANSFER (Check / Money Order): Bank Transfer accepted for any amount!

The payment time after receipt of order is 5 days. Upon receipt of your order, you will receive a confirmation of order from HNB. Please transfer the amount of your order to our banking account which is stated on the Order Process Confirmation Email, (please indicate your name and/or order number).

After receipt of payment, your order will be dispatched to the provided delivery address.

2.  PAYPAL (Credit Card / Debit): 

For Online Credit Card Orders, use our SHOPPING CART and pay through PayPal, the most secure way to pay online. Please note that there will be a service fee for PayPal payments since all transactions are made through www.paypal.com. PayPal registration and buyer's protection are naturally free. Accepted payments are MasterCard, Visa, American Express, Discover and Bank Debit. You can pay over PayPal with credit card…fast, simple and safe!

NOTE: Good News! Now you can use your credit or debit cards through PAYPAL even without a PayPal account. If you already have an account, just sign in. (Signing up with PayPal is free and makes it easy for your next order so you won't need to supply your details again, it gives better security and protection against fraud).

3.  WESTERN UNION (Money Transfer):

Use Western Union Money Transfer for Quick Secure order payments at over 170000 Western Union Agent locations worldwide.

Send To:
Brian Keith Bergmeister
Hauptstraße 31
37619 Hehlen
Germany
Telephone: 0049 (0) 5533 9799375

IMPORTANT! After you have made your transfer, please send us an Email with the Western Union 10 Digit Claims Number and the First and Last name of the person who made the transfer for your order.

After receipt of payment, your order will be dispatched to the provided delivery address.

All orders are shipped by Registered Airmail via German DHL Post.

All prices for the European Union final consumer contain 19% VAT. In addition are the payment and shipping cost.

EUROPEAN ORDERS: Please allow 2 - 8 working days for delivery.
USA and CANADA ORDERS: Please allow 6 - 12 working days for delivery.
OTHER COUNTRIES: Please allow 6 - 12 working days for delivery.

Shipping Cost via the German Post: DHL
Shipping Cost | Germany 7.99 Euro | Europe 13.99 Euro | International 13.99 Euro | *Free Shipping for orders above € 150.00

INTERNATIONAL SHIPPING REMINDERS:

* HNB offers convenient and cost-effective shipping methods that are guaranteed to deliver your order at the earliest possible time.

* To ensure a fast, expedited delivery, please check that shipping address is correct and the payment has been processed or successful. HNB Online Shop will not be held liable for any shipments sent to incorrect address provided by the customer. We deliver to the address which is indicated in your order confirmation Email.

* If for any reason the package is seized by Customs Officials or your countries postal services, we will not issue a refund unless all products are returned to us in good condition. If the package is returned to us, the customer is still responsible for any shipping charges. Only the amount paid for the products will be refunded.

* We strictly adhere to all customs and shipping procedures imposed by the destination country. Please check with your country’s customs office for precise charges.

* We assume no responsibility with respect to any custom tariffs, duties, or other such restrictions/regulations and charges imposed and/or enforced by the destination country. If the order is refused, the customer is responsible for both duties incurred at the border of the respective country and shipment back to HNB, Germany. We encourage you to speak with your customs office and/or your postal services if you have any questions.

To provide our worldwide valued customers with the best possible service we recommend that all questions and comments be sent via email for a quick reply.

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